Well, there have been numerous clinical studies conducted that demonstrate the safety and effectiveness of the Intense Pulse Light Technology that HiSqin™ hair removal uses. Due to this fact, it has become a prevalent option for a safe and effective method of hair removal at home and in clinics.

HiSqin™ IPL Hair Removal Handset Gen X is certified for safe use. You know that you can trust the quality of our product. Don't risk using any uncertified device. Customer safety is our main priority.

Most customers begin to see thinning hair after only 3-4 treatments and full results after 9-12 treatments. However, results can vary from person to person and depend on your skin tone, hair color, and consistency. Generally speaking, using it once a week for 8-12 weeks will give the best results.

The short answer is NO. Our HiSqin™ Gen X is far less painful. It's one of the most significant advantages of Intense Pulse Light Technology over other forms of hair removal technology. We describe the feeling as a warm sensation on the skin.

You can clean HiSqin™ hair removal with an alcohol or disinfectant wipe. In addition, you can use a damp cloth with warm water. DO NOTimmerse any HiSqin™ device underwater!

No. This HiSqin™ IPL hair removal Gen X is a one-time purchase. There is no need to replace or recharge it. However, if you purchase HiSqin™ Gotu Kola Calming Gel for Post IPL Treatment, you may need to order it again since the gel has 60ml | 2 fl oz, lasting 1-2 months.

HiSqin™ IPL Hair Removal Handset Gen X uses cutting-edge intense pulsed light technology 4.2 cm2 and 1 Million flashes which is enough for lifelong use (12+ years).

You will not need to buy a replacement cartridge for your HiSqin™ Gen X. These powerful light pulses destroy unwanted hair follicles and offer quick and long-lasting results. Ideal for long-term permanent hair removal.

The melanin in the hair absorbs the light energy, which turns to heat and destroys the hair cells. It causes hair regrowth and slows down significantly after each treatment. You will get visible results in just three weeks and full results within 8-12 weeks.

We recommend using your device once weekly for the first 8 to 12 weeks. After that, we recommend that you use your device once a month for two months or until you are satisfied.

The treatment does not affect the structure of the skin. The light beam is UV-free, with no risk of skin cancer. However, it would be best if you protected moles and tattoos. Indeed, if they catch the light, it can temporarily alter moles and tattoos.

Our device is suitable for all but the darkest skin tones.

We recommend shaving the areas you wish to target for the best results before using your HiSqin™ hair removal. The place should also be dry.

You don't need to change your usual method. If you usually shave the target area, continue to do that. If you typically wax the area, wait for 1 to 2 days and then treat the target area with HiSqin hair removal.

HiSqin™ hair removal works on any body part, including the face and Brazilian areas.

Although there is no evidence that HiSqin™ IPL Gen X has any adverse effects on pregnant or nursing women, we still recommend that you DO NOT use our HiSqin™ hair removal as a precaution.

Yes, our product has a 12-month warranty and a 90-day money-back guarantee. You only need to follow our protocol to get a full refund for your HiSqin™ hair removal handset.

Three weeks before and three weeks after a hair removal session with Intense Pulsed Light, it is imperative not to expose yourself to the sun. Before the session, the objective is to prevent the skin from tanning and, therefore, from burning during the treatment. After hair removal, the goal is to prevent brown or white spots from forming.

No. Hair cannot grow back when the root that allows it to regenerate is destroyed. At the end of the treatment, a few persistent hairs may need to be touched up. For women, in case of hormonal change, a few isolated hairs may appear after the treatment on specific areas, such as the face. For men, testosterone stimulates regrowth, and an annual follow-up may be necessary in some cases.

HiSqin™ organic moisturizer is a Gotu Kula calming gel. It's a complete body organic moisturizer that instantly refreshes and soothes the skin. This Seaweed-based soothing gel provides the ultimate hydration while calming botanicals tend to sensitive or irritated skin.
It may be used daily or at night as a moisturizer or post-treatment on irritated or inflamed skin. It can be used as a moisturizer after IPL Treatment with your HiSqin™ IPL Hair Removal Handset Gen X. It helps to calm and cool the treated area.

Applying HiSqin™ organic moisturizer before and after treatment soothes your skin and reduces the sensations produced by the IPL treatment without rinsing. Using gel to the clean-shaven area and gently massaging it, your skin will feel refreshed and rejuvenated before and after IPL treatments.

HiSqin™ eye massager is an eye massager with EMS functions and a high-end eye beauty instrument.

HiSqin™ eye massager has many features such as micro EMS current, red beauty light, constant temperature hot compress, high-frequency vibration, and other functions.

This HiSqin™ eye massager will help you eliminate sagging, fine lines, wrinkles, eye bags, dark circles, or eye fatigue. Just use it every day, stay disciplined, and you will see results over time.

When you have finished using the HiSqin™ eye massager, you should turn it off and wipe it with a cloth. Please DO NOT rinse with water. Your eye massager handset is not waterproof.

HiSqin™ organic cream or serum and HiSqin™ eye massager are complementary. They both do the magic and deliver results.

HiSqin™ organic cream/serum and lotions are well suited for deep tissue and high friction massage. They offer medium glide, and although they nourish the skin, they are generally absorbed quite slowly. So HiSqin™ eye massager helps to absorb the creams/serums and makes the treatment more effective.

If there is no way to lubricate the skin, the HiSqin™ eye massager will be in a dry-fire state for a long time, causing fever and harming the skin.

No. If you have makeup or paint around your eyes, please clean your under eyes before using your HiSqin™ eye massager.

Level 1: You will see one red light displayed. The EMS intensity is 'low.'

Level 2: You will see two red lights displayed. The EMS intensity is "Medium."

Level 3: You will see three lights displayed. The EMS intensity is "high."

You can use the HiSqin™ eye massager daily after applying HiSqin™ organic cream or serum. You can use the handset for 10 to 15 seconds as needed.

HiSqin™ organic serum or HiSqin™ KAKADU & HIBISCUS visibly reduces pigmentation spots, including those caused by age and UV exposure, Enhances radiance, and evens skin tone. It reduces residual acne marks.

Mature, dehydrated, environmentally stressed, normal, oily.

HiSqin™ organic serum's ingredients give your face a lot of vitality and beauty as it helps you to have hydrated and fresh skin. We highly recommend applying it before using the HiSqin™ eye massager.

HiSqin™ organic cream is an intensive treatment that addresses the Eye Zone's unique needs, prone to visible signs of aging, including fine lines, wrinkles, dark circles, and moisture loss. Organic Marshmallow Extract aids in circulation, diminishing dark circles and puffiness. Soothing Calendula, Seabuckthorn, and Organic Sunflower Oils quickly penetrate to refresh and encourage suppleness and elasticity instantly. Hydrating yet non-greasy, this advanced treatment cream penetrates quickly, making it an ideal choice for daily use under makeup.

Combination skin has both oily and dry areas. For combination skin, it's essential to choose a moisturizer with a light consistency that moisturizes the skin sufficiently (but not too generously) - just right. So, yes. HiSqin™ organic cream is helpful for combination skin.

Let us say that although anti-wrinkle creams do not differ in texture from ordinary creams, they differ in their ingredients. It usually contains a higher percentage of skin moisturizers, especially those that contribute to skin fullness, in addition to a large portion of antioxidants and several other ingredients, such as vitamin C, retinol, hyaluronic acid, and collagen. These ingredients work together to fight wrinkles and signs of aging.

Tracking numbers are assigned to packages when they are shipped (usually within 1-2 business days). When your package is shipped, you will receive an email with your tracking number and a link to check the status of your order. You can also check the status of your order from here.

Our system fulfills your order automatically. So, it is impossible to cancel it on your end. Please get in touch with us immediately if you think you made the order by error or ordered the wrong item. Our support email : 'help@hisqin.com'.

All orders placed before 4 pm Monday through Friday are shipped the same day. We offer express and standard delivery in Canada and the United States. We fulfill and ship all orders from Quebec, Canada. Express delivery time is 2 to 5 business days. The standard delivery time is 4 to 7 business days.

You can find your tracking number in your provided email. Once you place the order, you must receive an email from us, 'HiSqin' Please make sure to look into your spam or junk folder. If you still can't find our email, please contact us.

It's because the system did not update the status. It happens if your package is In Transit and it does not get to the next stage where our courier partner scans it and updates it in the system. So, give it some time and check again later.

We ship all orders within 1-2 business days from our warehouse, and all orders include tracking from shipment to delivery. All orders will be shipped in durable packaging to ensure the safety of your package in Transit. HiSqin is not responsible for delays, lost or damaged shipments, or orders sent to incorrect addresses. It is always in our best interest to ensure that you receive your order on time, and HiSqin will assist you in any way possible to locate a missing package. HiSqin is not responsible for refunds of shipping charges in case of delayed shipments due to product availability.

We invite you to contact us as soon as possible so that we can solve your problem as quickly as possible and tell you how to return your package (total or partial).

Only if your order is not fulfilled yet or is not in the process of fulfillment will we be happy to change the shipping address of your order! Please email us at 'help@hisqin.com' with your order number and the changed address as soon as possible, as we can only change your order if it has not yet entered the packing process.

Contact us directly at 'help@hisqin.com'. Do not throw anything away, especially take pictures of the box and damaged products so we can contact the carrier and open a claim.

We ship only to Canada & USA.

We offer free shipping if the value of your order is over $100. If you don't meet this requirement, here are our fees :

We use Canada Post, FedEx, DHL, UPS, Purolator, and Canpar.

Standard delivery fees inside Canada (4 to 7 business days) are 5$ USD.

Express delivery fees inside Canada (2 to 5 business days) are 10$ USD.

Standard delivery fees to the United States (4 to 7 business days) are 10$ USD.

Express delivery fees to the United States (2 to 5 business days) are 15$ USD.

Maybe we sent your order separately. So, you will receive many tracking numbers. You can check your emails and track each delivery. If you did not find any, please drop us a line at 'help@hisqin.com' so we can check your order information.

If you created an account on HiSqin.com, ensure you entered the correct email address and password when placing your order. To verify this, go to the "my account" tab. Then click "MY PERSONAL INFORMATION" and check the email address you entered when you registered. Is it incorrect? If yes, replace it with the correct address. Please note that the change of address will only be effective for your next order. So, drop us a line at 'help@hisqin.com,' and we will resent the confirmation email.

In most cases, you will not have to pay customs fees. We try to ensure that there are no customs fees upon arrival. But sometimes customs fees are out of our control and depend on the local government.

Your item must be in the same condition as you received it with tags and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at help@hisqin.com. We will evaluate your request. If the conditions meet our policies, we will start the refund process.

You can't return used items like custom products, such as special orders or personalized items, and personal care products, such as liquid or cream beauty products. We also do not accept hazardous materials, flammable liquids, or gas returns. Please get in touch with us if you have any questions or concerns about your specific item.

We will notify you as soon as we receive and inspect your return and let you know if we approve the refund. You will automatically be refunded to your original payment method if the refund is approved. Please keep in mind that it may take some time for your bank or Credit Card company to process and post the refund.

We do not currently have a phone number for customer service inquiries, but we recommend that you look at our help center to find answers to your questions or concerns. If you can't find what you're looking for or need help with your order, our customer service team will be happy to assist you by email or by chat.

Customers must register their return tracking number to track their package.

Yes, we know it's hard to trust a product the first time you buy it. That's why we are proud to offer our 90-day money-back guarantee for HiSqin™ Gen X & 30-day money-back guarantee for HiSqin™ Infinity X.